Agile Scrum

• Scrum is based on a 1986 paper written by Hirotaka Takeuchi and Ikujiro Nonaka for the Harvard Business Review titled “The New New Product Development Game.

• The authors used the sport of rugby as a metaphor to describe the benefits of self-organizing teams in innovative product development and delivery.

• Jeff Sutherland, Ken Schwaber, and Mike Beedle took the ideas from this paper, including the metaphor, and applied it to their field of software development.

• They called their new method Scrum, after the rugby term that describes how teams form a circle and go for the ball to get it back into play again.

• Agile is a “value system”- the overall methodology that implies iteration of requirements. 

• Scrum is a set of tactics (collection of processes) that allows an organization to achieve agility.

• Scrum offers the highest likelihood of success in the implementation of Agile principles.

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Design Thinking

Design Thinking is a human-centered, innovative approach based practical and creative problem-solving.

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The Hasso-Plattner Institute of Design at Stanford, which is at the forefront of applying and teaching design thinking, gives four principles of design thinking:

• Empathize

• Design

• Ideate

• Prototype

• Test

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“To create meaningful innovations, you need to know your users and care about their lives."   (Institute of Design at Stanford (Stanford Design School)

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Six Sigma

Six Sigma is a defined and disciplined methodology to increase customer satisfaction and profitability by streamlining operations, improving quality and eliminating defects in every organizational process.

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Process Improvement is an effort to identify high priority problems in organizational processes and to train teams to tackle those problems. The methodology used is called DMAIC:

• Define

• Measure

• Analyze

• Improve

• Control

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